# Company Merger - Delivery of multiple IT Programs/Projects

## Business requirement

To remediate a number of underperforming IT programs and projects related to the overarching company merger and integration program. Further, to deliver a range of new initiatives also part of the integration program. At the time, it was the largest corporate merger taking place in Australia.

CIO watchlist: Yes  
Scale: National  
Programme Management: Pipefish

## What we did

- Corporate Tools Consolidation Program (including consolidation and improvements for major systems such as Jira, SharePoint, Slack, Confluence and others).
- IT Service Management consolidation program including all major ITSM/ITIL process areas across technology organisation by designing, building and transitioning to a Greenfields instance of ServiceNow.
- Enterprise Service Management consolidation design program addressing all non-ITSM related domains on an incumbent ServiceNow platforms.
- Delivery of several large Multifactor Authentication projects covering a range of key SaaS platforms.

- Re-initiation of a cyber security program consisting over 30 separate initiatives.
- Program management of the cyber security program
- Project management of all major active projects in the cyber security program (including project management of initiatives covering end-point projection, vulnerability management, consolidated firewall rule management, SIEM consolidation, file integrity management expansion, IDAM expansion, WAF and DDoS consolation projects, and many more).

## Delivered outcomes

Pipefish and the client operated in a partnering model following engagement via the CIO and Integration Program Manager.

Pipefish successfully remediated and delivered a large number of key IT integration initiatives across multiple domains and was a trusted advisor on a range of key IT engagements.