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Pipefish is a Brisbane-based company helping public and private sector organisations to transform, modernise and humanise their technology services and platforms.

Our vision is to be recognised as the go-to organisation for delivering solutions to the toughest IT challenges faced by executives in enterprise organisations.

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What we do

Our capabilities cover a wide range of business, IT, and enterprise domains. We work collaboratively with you to understand your business needs so we can deliver high quality outcomes.

Programme & Project Management

  • Strategic advisory
  • Transformation roadmaps
  • Programme Management
  • Project Management
  • PPM Health check and remediation
  • Business analysis
  • Organisational Change Management

Enterprise Service Management

  • Implementation roadmaps
  • Solution architecture
  • Platform implementation and support
  • Service Catalogue design and build
  • CMDB design, implementation, integration and automation
  • Health check and maturity assessment
  • ITIL service design and implementation

Applications development

  • System strategy and roadmap
  • Solution architecture & design
  • Build, test and deploy
  • Support and environment management
  • Health check and maturity assessment
  • Cloud application configuration and customisation

System Integrations

  • Integration strategy and roadmap
  • Integration solution architecture & design
  • Integration build, test and deploy
  • Integration support and environment management
  • Integration health check and maturity assessment
  • C4E design, implementation and support services

Digital Experience

  • User/Customer experience design
  • User Interface design
  • User research
  • User engagement/testing
  • UX health check
  • In-depth UX review & analysis
  • Prototyping

Who we are

We are a Queensland owned and operated business established in 2013.

We are an organisation of highly experienced subject matter experts covering a wide range of IT disciplines.

We have a dedicated team who care about our customers and the outcomes we deliver.

We focus on business problems, value proposition and return on investment when delivering solutions.

Case studies

Browse some examples of how we've applied our expertise to deliver solutions for businesses like yours.

[01

QLD Health — Navigator Application](/content/case-studies/qld_health_navigator_application/index.html)

[02

Company Merger - Delivery of multiple IT Programs/Projects](/content/case-studies/company_merger/index.html)

[03

Queensland Government - myQld Portal](/content/case-studies/myqld_portal/index.html)

[04

DESBT - Business Launchpad](/content/case-studies/business_launchpad/index.html)

[05

Enterprise IT Service Management (ITSM)](/content/case-studies/enterprise_itsm/index.html)

[06

Service Request Management](/content/case-studies/service_request_management/index.html)

[07

Agile, points-based development agreement](/content/case-studies/agile_points_based_agreement/index.html)

[08

Remote Access Optimisation](/content/case-studies/remote_access_optimisation/index.html)

[09

Software Asset Management (SAM)](/content/case-studies/software_asset_management/index.html)

[10

Major IT Contract Programme Management](/content/case-studies/major_it_contract_programme_management/index.html)

[11

HR Service-Delivery Transformation Methodology](/content/case-studies/hr_service_delivery_transformation/index.html)

[12

HR Crew-Swap Service Request](/content/case-studies/hr_crew_swap_service_request/index.html)

[13

MS SQL Enterprise Edition Remediation](/content/case-studies/sql_enterprise_remediation/index.html)

[14

ITSM process review and toolset assessment](/content/case-studies/itsm_process_review_assessment/index.html)